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HOTEL

French Bus Group Sales Coordinator

JOB TITLE: FRENCH BUS GROUP SALES COORDINATOR
Department: Busing Department
Reports To: Busing Manager
FLSA Status: Non-Exempt (Hourly)
License: Requires a Class III Gaming License
Closing Date: Open Until Filled

SUMMARY: The French Bus Group Sales Coordinator assists in all aspects of the sales process, from account research, proposal requests, trade shows, bookings, scheduling, welcoming bus groups, distributing casino packages, assisting guests with all inquiries, and completing post-group reports. The coordinator must be able to multi-task and change from project to project at a moment’s notice while presenting a can-do attitude. This position is a team sales environment where the ability to work independently as well as collaboratively is a must. The incumbent provides top quality guest service to all Guests with responsibility geared towards French speaking Guests. The incumbent is responsible for developing and establishing relationships with the Akwesasne Mohawk Casino gaming customers in order to encourage return visits and create loyalty for our French speaking guests. Work requires use of strong French verbal communication skills

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation.  While performing the duties of this job, the associate is frequently required to walk and socialize with guests throughout the gaming floor. The associate must occasionally lift and/or move more than 15 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation.  The position exists in a casino work environment where there is occasional exposure of the associate to noise and cigarette smoke from the casino floor.  The noise level in the work environment is usually loud.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete

NATIVE PREFERENCE POLICY:  The Akwesasne Mohawk Casino Resort gives preference to Native Americans who meet the minimum qualifications for the posted position and who are enrolled members of a Tribe. Applicants not entitled to Native Preference will receive consideration without discrimination based on age, sex, disability or national origin.

 

To view full job description and to apply click here

“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”

Front Desk Room Reservation Clerk

Job Title: Front Desk/Room Reservation Clerk
Department: Hotel Operations
Reports to: Front Desk Supervisor/Manager
Status: PT/Non-Exempt (Hourly)
License: Tribal Gaming Work Permit
Closing Date: Tuesday December 26, 2017

JOB SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Responsible for performing the functions of the front desk clerk which includes; check-ins, check outs, reservations, answers telephones, provide wake up calls and also provide information to guests on the hotels facilities, functions and locations. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Typing and data entry ability, sitting and telephone use. Computer knowledge, excellent customer service skills. Must be able to work weekends and all shifts.

MINIMUM QUALIFICATIONS: High School Diploma or General Education Degree (GED)

PREFERRED QUALIFICATIONS: One to three months related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. This position requires climbing, balancing, standing, keyboarding, talking, hearing, repetitive motions and exerting up to 25 pounds of force occasionally to lift carry, push, pull or otherwise move objects.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino environment where there is regular and frequent exposure to noise and cigarette smoke from the casino floor.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a St. Regis Mohawk Tribal Work Permit. This will require a background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Resort. Employment will not begin until process is complete.

NATIVE PREFERENCE POLICY: The Akwesasne Mohawk Casino Resort gives preference to Native Americans who meet the minimum qualifications for the posted position and who are enrolled members of a Tribe. Applicants not entitled to Native Preference will receive consideration without discrimination based on age, sex, disability or national origin.

"The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer."

 

To view full job description and apply click here

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